C.02
All chores
C.02
Pick the one you
repeat most.
Finance
6 h 20 m a week
Chase unpaid invoices
Finds overdue invoices, drafts a polite reminder in your tone and asks before anything over your limit goes out.
Support
21 h a week
Triage the support inbox
Tags every new ticket, merges duplicates, spots outages early and drafts the first reply for a person to send.
People
4 h 40 m per hire
Onboard a new hire
From signed offer to ready on day one: accounts, a laptop, intro calls and the first-week plan.
Finance
5 h 10 m a week
Reconcile card spend
Matches every card transaction to a receipt, chases the missing ones and codes the rest to the right category.
Sales
3 h 30 m a week
Book customer calls
Reads meeting requests, finds a time that suits everyone and sends the invite with the account notes attached.
Sales
4 h a week
Keep the CRM clean
Merges duplicate contacts, fills gaps from email signatures and logs every email to the right deal.
Operations
2 h 50 m a week
Weekly operations report
Pulls the numbers from six tools every Friday and writes the one-page summary your team actually reads.
IT
3 h 15 m per leaver
Offboard a leaver
Closes accounts, hands files to the manager, books the laptop courier and confirms nothing was missed.
Most teams start with the chore they complain about on Mondays. Finance picks invoices, support picks triage, and within a month the second chore is usually the one nobody owns .
to run the first chore
of drafts before it sends alone
chores per team after 90 days
C.05
Questions
C.05
Asked in the
first week.
The questions teams ask before they hand over their first chore. Anything else, a person answers within the hour on weekdays.
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