B.02A run, step by stepB.02
01
Runbook
It watches the places work arrives: shared inboxes, web forms, chat channels and your CRM. Every new item is read in full, not just filtered by subject line.
Run log · #4,218 Live
01Listen
02Decide
03Act
04Report
B.03ApprovalsB.03
It asks beforeanything that matters.
You decide where the line sits. Olvane does the routine part on its own and brings you the rest as one clear request, with the evidence attached.
Payments over £5,000Always ask
First email to a new customerAlways ask
Refunds under £50Just do it
Anything it isn't sure aboutAsk, with a reason
B.04In one lineB.04
Reads
Sorts
Chases
Files
Every chore is some mix of those four verbs. Olvane does them in the tools you already pay for, under its own account, so every action has a name on it.
B.05SecurityB.05
Every action,written down.
Olvane keeps a plain-English log of everything it reads and changes. Sensitive values stay hidden unless an admin asks to see them, and every change can be undone for 30 days.
- 01Undo anything for 30 days
- 02Data stays in the UK or EU, your choice
- 03SSO, SCIM and role-based access
- 04SOC 2 Type II and ISO 27001 audited
- 05Never trains models on your data
B.07
Questions
B.07
How it behaves,
in plain words.
The questions teams ask before they hand over their first chore. Anything else, a person answers within the hour on weekdays.
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