Field notes
6 min
How Harrow Freight closes the books two days early
Six people, 40 depots and a month-end that used to eat the first week of every month.
The Olvane team
I.04
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Changelog
3 min
Changelog 4.2: approvals in team chat, and undo for 30 days
Approve requests without leaving your team chat, and undo any action for 30 days instead of 7.
Guide
7 min
Where the line sits: deciding what an agent may do alone
A practical way to decide which actions need a person, which don't, and how to move the line over time.
Field notes
9 min
We measured 1.2 million runs. Here is what fails.
Most failed runs were not the agent getting something wrong. They were a tool being down, or a rule nobody wrote down.